FAQ
Pertanyaan yang Sering Diajukan
About Huyu Electric
Q: Who is Huyu Electric?
Huyu Electric (Huanyu High-tech) adalah produsen terkemuka komponen listrik tegangan rendah. Didirikan pada tahun 1989, kami adalah usaha patungan strategis antara Huanyu Group dan Eaton Group. Kami menggabungkan puluhan tahun keahlian manufaktur lokal dengan standar manajemen global untuk menyediakan solusi perlindungan dan kontrol listrik premium.
Q: What are your core competitive advantages?
Kekuatan kami terletak pada warisan usaha patungan kami. Kami memanfaatkan standar teknis global Eaton dan sistem manajemen kualitas sambil mempertahankan kelincahan dan efisiensi biaya dari basis manufaktur kami yang luas di China. Dengan pengalaman industri lebih dari 30 tahun, kami menawarkan produk dengan keandalan tinggi yang disesuaikan untuk pasar internasional.
Products & Technical Standards
Q: What is your main product range?
Our comprehensive portfolio includes:
· Circuit Breakers: MCB (Miniature Circuit Breakers), MCCB (Moulded Case Circuit Breakers), and ACB (Air Circuit Breakers).
· Control Components: AC Contactors and Relays.
· Protection Devices: Surge Protective Devices (SPD) and Automatic Transfer Switches (ATS).
· Specialized Solutions: Specialized components for EV charging, Solar PV systems, and industrial automation.
· Circuit Breakers: MCB (Miniature Circuit Breakers), MCCB (Moulded Case Circuit Breakers), and ACB (Air Circuit Breakers).
· Control Components: AC Contactors and Relays.
· Protection Devices: Surge Protective Devices (SPD) and Automatic Transfer Switches (ATS).
· Specialized Solutions: Specialized components for EV charging, Solar PV systems, and industrial automation.
Q: Do your products meet international standards and certifications?
Ya. Kualitas dan keselamatan adalah prioritas utama kami. Sebagian besar produk kami bersertifikat sesuai standar CE, CB, SEMKO, dan TUV, mematuhi secara ketat norma internasional IEC/EN. Kami juga merupakan organisasi bersertifikat ISO 9001, ISO 14001, dan ISO 45001.
Q: Can you provide customized solutions or technical drawings?
Tentu saja. Kami menyediakan dukungan teknis penuh, termasuk gambar CAD 2D/3D, lembar data, dan konfigurasi yang disesuaikan untuk proyek industri tertentu.
Global Partnership & Distribution
Q: Are you looking for global distributors or agents?
Ya! Kami secara aktif memperluas jejak global kami dan mencari mitra jangka panjang. Kami menawarkan dukungan komprehensif untuk distributor kami, termasuk materi pemasaran, pelatihan teknis, dan kebijakan perlindungan regional eksklusif.
Q: Do you offer OEM/ODM services?
Yes. With our advanced R&D center and large-scale manufacturing facility, we provide professional OEM and ODM services to global brands, ensuring strict confidentiality and high-quality production standards.
Q: What is your Minimum Order Quantity (MOQ)?
MOQs vary depending on the product category. For standard items, we offer flexible MOQ requirements to help new partners test the market. Please contact our sales team for specific details.
Logistics & After-sales
Q: What is the typical lead time for orders?
For standard products, the lead time is usually 15–30 days. For large-scale projects or customized OEM orders, the timeline will be confirmed based on the production schedule.
Q: What is your warranty policy?
We stand behind our quality. Typically, we offer a 12 to 24-month warranty from the date of shipment. In case of any quality issues, our technical team provides rapid response and replacement solutions.
Q: How do you ensure product quality during shipping?
We use export-standard, high-strength reinforced packaging. For bulk orders, products are palletized and shrink-wrapped to ensure they reach their destination in perfect condition, regardless of the transit distance.
Get in Touch With Us
For inquiries about our products or price list, please leave your email to us and we will be in touch within 24 hours.
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