FAQ – Sobre Disjuntores, ATS & Proteção DC

FAQ

Perguntas Frequentes

About Huyu Electric
Q: Who is Huyu Electric?
Huyu Electric (Huanyu High-tech) é um fabricante líder de componentes elétricos de baixa tensão. Estabelecida em 1989, somos uma joint venture estratégica entre o Grupo Huanyu e o Grupo Eaton. Combinamos décadas de expertise local em fabricação com padrões globais de gestão para fornecer soluções premium de proteção e controle elétrico.
Q: What are your core competitive advantages?
Nossa força reside em nossa herança de joint venture. Aproveitamos os padrões técnicos globais e os sistemas de gestão de qualidade da Eaton, mantendo a agilidade e a eficiência de custos de nossa extensa base de fabricação chinesa. Com mais de 30 anos de experiência na indústria, oferecemos produtos de alta confiabilidade adaptados para mercados internacionais.
Products & Technical Standards
Q: What is your main product range?
Our comprehensive portfolio includes:
· Circuit Breakers: MCB (Miniature Circuit Breakers), MCCB (Moulded Case Circuit Breakers), and ACB (Air Circuit Breakers).
· Control Components: AC Contactors and Relays.
· Protection Devices: Surge Protective Devices (SPD) and Automatic Transfer Switches (ATS).
· Specialized Solutions: Specialized components for EV charging, Solar PV systems, and industrial automation.
Q: Do your products meet international standards and certifications?
Sim. Qualidade e segurança são nossas principais prioridades. A maioria dos nossos produtos é certificada conforme os padrões CE, CB, SEMKO e TUV, cumprindo rigorosamente as normas internacionais IEC/EN. Também somos uma organização certificada ISO 9001, ISO 14001 e ISO 45001.
Q: Can you provide customized solutions or technical drawings?
Absolutely. We provide full technical support, including 2D/3D CAD drawings, data sheets, and customized configuration for specific industrial projects.
Global Partnership & Distribution
Q: Are you looking for global distributors or agents?
Yes! We are actively expanding our global footprint and seeking long-term partners. We offer comprehensive support for our distributors, including marketing materials, technical training, and exclusive regional protection policies.
Q: Do you offer OEM/ODM services?
Yes. With our advanced R&D center and large-scale manufacturing facility, we provide professional OEM and ODM services to global brands, ensuring strict confidentiality and high-quality production standards.
Q: What is your Minimum Order Quantity (MOQ)?
MOQs vary depending on the product category. For standard items, we offer flexible MOQ requirements to help new partners test the market. Please contact our sales team for specific details.
Logistics & After-sales
Q: What is the typical lead time for orders?
For standard products, the lead time is usually 15–30 days. For large-scale projects or customized OEM orders, the timeline will be confirmed based on the production schedule.
Q: What is your warranty policy?
We stand behind our quality. Typically, we offer a 12 to 24-month warranty from the date of shipment. In case of any quality issues, our technical team provides rapid response and replacement solutions.
Q: How do you ensure product quality during shipping?
We use export-standard, high-strength reinforced packaging. For bulk orders, products are palletized and shrink-wrapped to ensure they reach their destination in perfect condition, regardless of the transit distance.

Get in Touch With Us

For inquiries about our products or price list, please leave your email to us and we will be in touch within 24 hours.

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WhatsApp
+86 181 0587 1610
Email
info@huyu.com.cn
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HUYU Electric